New Advocate & Enrollment FAQsUpdated 3 months ago

When an Advocate enrolls do their previous orders count toward their volume?
No. Any volume or commissions earned on a previous order is not awarded to newly enrolled Advocates. They only earn volume and commissions on orders placed after their enrollment date.

Can the initial Advocate Enrollment be refunded?
Yes. You can request a full refund of your initial Advocate enrollment within 30 days of the purchase date and your Advocate account will be terminated. Advocates are entitled to keep any other products purchased with their Advocate discount during enrollment.

Can Advocates that are direct to me be moved to under one of my downline Advocates?
Yes. You may request to move an Advocate that is direct to you, to a member of your downline team as long as you do so within 72 hours of your new Advocate’s enrollment. To request this change, email [email protected].