Gift Card FAQsUpdated 3 months ago

How do I purchase a Crunchi Gift Card?
Gift Cards are available for purchase exclusively through crunchi.com. They cannot be purchased through your Advocate Back Office.

May I purchase a Crunchi Gift Card in my Advocate Back Office?
No. Gift Cards are available only through crunchi.com

Does the purchase of a Crunchi Gift Card count towards free shipping thresholds?
No. Gift Card purchases do not count towards the free shipping threshold. However, the Gift Card will count toward this shipping value when the Gift Card is redeemed.

Do Crunchi Gift Cards apply toward taxes and shipping charges?
Yes!

Why do I have to enter my credit card number if my total balance owed is $0.00?
A credit card is required to process an order through checkout, regardless of the balance owed. However, if your balance is $0.00, your credit card will not be charged.

May I redeem a Crunchi Gift Card for an order placed through my Advocate Back Office?
No. Crunchi Gift Cards may only be redeemed through crunchi.com.

When are commissions and volumes awarded with the Crunchi Gift Card?
Eligible commissions are earned and volume is awarded once the Crunchi Gift Card has been redeemed. There is no volume awarded when a Crunchi Gift Card is purchased, therefore, there is no commission awarded (unless stated otherwise).

Does a Crunchi Gift Card Code link to an Advocate?
No.

Are Crunchi Gift Cards eligible for our Return Policy?
No. Gift Cards are considered a final sale item; therefore, they are not eligible for return.

Are purchases made with a Crunchi Gift Card eligible for our Return Policy?
Yes.

What happens if a Crunchi Gift Card is lost?
Lost, stolen or damaged Gift Cards will not be replaced (except where required by state law). We recommend saving the unique Gift Card redemption code in the event this occurs.

Do Crunchi Gift Cards Expire?
No. Gift Cards work the same as cash and do not expire.

What disclaimer is stated on the Crunchi Gift Card?
Use the unique code listed on this card as payment for your purchases only at Crunchi.com. Code must be entered at the time of sale. It is not redeemable for cash or credit, is not a credit/debit card, and has no implied warranties. The purchase amount will be deducted from the Gift Card amount. Except where required by state law, this Gift Card cannot be replaced if lost, stolen, or damaged; therefore Crunchi recommends saving your unique Gift Card code in case of loss.

Can Crunchi Gift Cards be used during Advocate Enrollment?
No. A credit card is required for purchases made during Advocate Enrollment.