Advocate Back Office FAQsUpdated 3 months ago
How do I log in to my Advocate Back Office?
To access your ABO simply log into your Crunchi.com account with your Advocate credentials. Go to your dashboard by clicking on the “person” icon in the top right corner of the webpage. On the bottom left side of your dashboard, you will see “external links” and your back office will be listed there. Simply click on that link to be directed to your back office.
What is the best way to view my qualifications?
The ‘General Qualifications’ report under the Organization portal is the best way to view your qualifications. This will show your volumes for AAPV, PV, NCPV, and TV. It will also show you your Recognition Title, your Current Paid as Title, and additional Leadership qualification data. Each data point is a hyperlink that can be clicked to lead to more details. You can also use this same report to view your downline’s data by toggling the View at the top. This is updated hourly.
What is the best way to see a summary of my commissions?
Click on the ‘Commissions’ portal (top right corner of the Overview page). This will show you the commissions earned for each pay period. Click on the month to see an overall commission summary, this will show you the commissions you earned on PV, TV, and any bonuses you achieved. You can click on these commissions and it will show you the Advocates associated with that commission or bonus. To see more details you can click on the Advocate’s name. If you would like to see all of this data in one report you can click on ‘View Projection’ and see your projected Commission Statement.
What does ‘Commission amount’ and ‘Payout amount’ mean?
The Commission amount is the amount you are projected to earn for that pay period. The Payout amount is the amount you actually receive once the commission review process has been finalized, any commission adjustments are made, and the admin fee is deducted. The payout amount will be $0.00 until after the commission review process has been completed and processed for that pay period.
Why is my payout amount less than my commission amount?
The difference (most likely) is the $0.30 admin fee that is administered with all commission disbursements. A manual commission adjustment made to your disbursement amount could also be the cause of this.
Does the projected monthly commission include the weekly commission payouts?
The projected monthly commission payout amount projects what you will receive in commission payout at the close of the month. It does not include weekly commissions that have been paid. However, it does include weekly commissions that have not been paid yet, once that weekly commission has been paid it will come out of the projected monthly commission amount.
How can I view the volume in each of my legs?
To see this volume go to the ‘Volumes’ tab in your ‘Commissions’ portal and click ‘View’ under the column ‘By Leg’. This will show you your Advocate legs and the TV in each of those legs. This data is updated hourly.
How can I view the volume in each of my levels?
To see this volume go to the ‘Volumes’ tab in your ‘Commissions’ portal and click ‘View’ under the column ‘By Level’. This shows you the TV you have at each level. You can click on a level to see a summary of that level. The summary will show you how many Advocates you have at that level, as well as your volume, and how many orders you have for that level. There is also a details section below that will show you all the orders associated with Advocates at that level. This data is updated hourly.
Can I see my downline Advocates’ Client orders?
You can see their order number and amount but not their Client information.
How can I view my Crunchi New Advocate Launch Program Data?
You can see your Crunchi New Advocate Launch Program data in 2 places; on your Overview page in the bottom left corner and in the Commissions portal under the ‘Crunchi New Advocate Launch Program Quick View’ tab.
How can I view my downline’s Crunchi New Advocate Launch Program Status?
You can find this data in the Commission portal under the ‘Crunchi New Advocate Launch Program Quick View’ tab. Once you are in the report, toggle the View option to your team.