4) Commissions Process for Crunchi AdvocatesUpdated 3 months ago
4) Commissions Process for Crunchi Advocates
4.1 Advocate commissions, bonuses, rewards, and titles are based upon the Crunchi Advocate Compensation Plan.
4.2 COMMISSION PAYMENT ACCOUNT: Commissions are distributed solely through a separate commission payment company called Hyperwallet. Advocates are responsible for setting up & activating their Crunchi Pay through a Hyperwallet Account. Advocates are required to keep their Hyperwallet Account information up to date and in good standing.
a. Hyperwallet is a separate entity from Crunchi. Advocates must review all of Hyperwallet’s terms and conditions. Hyperwallet charges fund transfer fees depending on the method of transfer you choose. It is an Advocate’s responsibility to read, review, and understand all of Hyperwallet’s information, processes, and guidelines.
b. Advocates are responsible for all of the terms and conditions set forth by Hyperwallet.
c. Advocates are responsible for any fees billed to them or to their account by Hyperwallet.
d. All questions with regard to the disbursement of commissions and use of the Hyperwallet system should be directed to Hyperwallet.
e. Advocates may contact Crunchi directly with questions on the Crunchi Advocate Compensation Plan and other general questions about commissions.
f. Crunchi will charge a small payout processing fee for each commission payout. These fees are subject to change.
4.3 MINIMUM PAYOUT: Advocates will accrue eligible Advocate commissions and bonuses until a minimum of $5.00 has accrued. Any amounts less than that amount will be held and paid in a future payment period. This is known as a “balance forward” and Crunchi will issue payment through the Crunchi Pay through Hyperwallet once an Advocate has accrued a total of $5.00 in commissions and bonuses.
a. Example 1: An Advocate’s total Commission to be paid out in a given period is $6.00 and the commission processing fee is $0.30. $6.00 - $0.30 = $5.70. $5.70 exceeds the minimum overall commission amount of $5.00. The Advocate will earn a commission of $5.70.
b. Example 2: An Advocate’s total Commission to be paid out in a given period is $4.00. $4.00 is below the minimum overall commission amount of $5.00. The Advocate will not earn a commission. A balance forward is created for $4.00 and will be added to the Advocate’s next payout.
c. Example 3: An Advocate’s total Commission to be paid out in a given period is $5.00 and the processing fee is $0.30. $5.00 - $0.30 = $4.70. $4.70 is below the minimum overall commission amount of $5.00. The Advocate will not earn a check. A balance forward is created for $4.70 and will be added to the Advocate’s next check.
4.4 ADJUSTMENT TO BONUSES AND COMMISSIONS: When a product is returned to Crunchi for a refund, is repurchased by Crunchi, or a chargeback occurs, the commissions, volumes, and overrides earned as a result of the corresponding sale may be deducted from the Advocate’s and their upline’s volume and commission. The returned or repurchased product, or chargeback, may impact qualifications for rank, maintenance, or incentives.
4.5 RESOLVING ERRORS: If an Advocate believes that errors have been made with regard to the amount of their commissions, bonuses, charges, team, down, or upline, then the Advocate must notify Crunchi, in writing, within twelve (12) days after the commission, bonus or promotion period has ended. If an Advocate believes that errors have been made with regard to the payment of their commissions or bonuses they must notify Hyperwallet per the agreed-upon processes.